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Capítulo 5 de mi diario de CHO.
Chief Happiness Officer
LuisGil

#DiaryofCHO. Cap 5: Forget about the client.

As I have been mentioning before in previous chapters of this diary, particularly where I spoke to you about the change from the CRM to the XRM, there is a fundamental concept which I defend from the role of Chief Happiness Officer and can be summarized in this title’s phrase: “Forget about

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¿Sabes de qué se encarga un CHO? Descúbrelo en este capítulo de mi diario.
Chief Happiness Officer
LuisGil

#DiaryofCHO. Cap 4: ¿¡Chief Happiness whaaaaat!?

Starting a project, like the one Felipe and I envisioned, in a company where these ideas hadn’t been discussed at any time has the same difficulties as when you meet a friend or colleague and tell him/her that you are working as a Chief Happiness Officer… everyone tells you Chief

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La puesta en marcha del proyecto.
Chief Happiness Officer
LuisGil

Diary of a CHO: Third chapter, the start-up.

As I said in the previous chapter of my diary, it is true that there are many organizations that want to transform their teams and improve, however, they don’t understand that the company has to evolve and transform itself at the same time, so that after a specific action or

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Cómo llegué a convertirme en CHO.
Chief Happiness Officer
LuisGil

Diary of a Chief Happiness Officer (chapter 2): The route.

As I told you at the end of the first chapter of my diary as Chief Happiness Officer, it’s true that seven years after that first email, where it was proposed to change the way we worked with the people and the talent of the organization, things changed radically. However, seven

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Primer capítulo de mi diario como Chief Happiness Officer.
Chief Happiness Officer
LuisGil

Diary of a Chief Happiness Officer (chapter one).

First Chapter: How did I get here? I come from being an executive with 10 years of experience, focused on getting results, reading leadership books, very focused on sales, customer experience and management … Does this sound familiar to you? But, after that period of working and learning, the company

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Hablemos
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